Bookings & passes

Bookings overview

Sell tickets, sessions, and day passes with capacity managed automatically across every sales channel.

What bookings can do

Anywhere POS lets you sell bookable products alongside your regular menu or retail items. There are three booking styles, each created as a product type:

To turn these product types on, go to Settings → Organisation and enable them in the product types section.

Setting up resources

Resources are the physical things bookings draw on — lanes, courts, rooms, equipment. Set them up under Resources in the main menu for each location.

1. Open Resources and use Add resources.
2. Pick a Type — Tables is built in, and you can create your own (Lanes, Karaoke rooms, Courts…) right from the dropdown. Optionally pick or create a Group under the type (e.g. "Section 1" / "Section 2") — bookings that span several resources try to stay inside one group.
3. Give it a Name (e.g. "Lane 1") and a Capacity (how many people it holds). To create several identical resources at once, set How many — names are numbered automatically ("Lane 1" … "Lane 8").
4. Choose an Occupancy mode: Single booking (books it out) for things like lanes and rooms, or Multiple bookings until full for shared spaces.
5. Leave the Bookable switch on so booking products can use it. (Dine-in tables default to bookable off — they power the POS Tables grid instead.)

Schedules

All schedules live in one place: Products → Availability. A schedule says WHEN something is offered, and many products can share one — run every lane, room and ticket from a single "Open hours" schedule if you like.

Create a schedule by picking its type — the right options appear for each:

• Menu window — when regular menu items show on your menus (e.g. "Breakfast").
• Sessions — Session length, Starts every and an optional Buffer after, inside weekly Open days with an Open time / Close time.
• Tickets — fixed Entry time(s) (e.g. 10:00, 14:00, 18:30) and Tickets per time (capacity). Choose Recurring dates for general entry, or Set dates for one-offs like a show — the set dates are when the ticket is USED; it can sell well beforehand.
• Multi-day — Open days plus Minimum / Maximum days for the stay. Choose Set dates instead of recurring days to open only specific dates (one or several single days).

Sessions and tickets can also use Set dates for one-off or irregular offerings.

Every booking schedule also has a Lead time (minimum notice), Book up to (days ahead), and an optional date range for seasonal offerings.

On a Ticket, Session or Multi-day product's edit page, tick the schedules it runs on, and inside each schedule choose which of the product's options are offered there (e.g. a "Weekend rate" option only on the weekend schedule). You can also create a new schedule right from the product page — it's saved to the Availability page and assigned in one step.

Product options carry the settings

Ticket, Session, Multi-day and Membership products are built from options — the things customers actually buy (Adult / Child, Dorm bed / Private room, membership tiers). On the product's edit page, the product itself holds just the name, description, image, category, tags and (for bookables) the shared resource pool; each option underneath has its own price, image, description, sale window, per-person pricing, modifiers, tags, resource subset and (optionally) its own accounting mapping. Options fold up so you can fill one out and add or duplicate the next, and everything saves together with the product.

Slot prices

On the Availability page, Slot prices lets any session time carry its own price — every week (e.g. Friday 7pm is $35) or just one date (e.g. New Year's Eve). Pick the schedule and date, click a time, and set or clear its price. Price rules (weekend rates, early-bird) still adjust on top.

Day prices for multi-day stays

For Multi-day products, Day prices (multi-day) on the Availability page prices each night of a stay individually — handy when rates swing between weeks and days. Set a rate per weekday (e.g. Friday and Saturday nights cost more), then override any specific date (long weekends, holidays, peak season). A date override beats its weekday rate, and days without either use the option's base price. A stay's total is simply the sum of its nights.

Blocking out closures

Use Blocks on the Availability page to close sales for a window — block the lanes 2–4pm for maintenance, or block everything on a public holiday. A block can cover everything at the location, one schedule, one product, or one resource. "Everything" and per-product blocks also hide regular menu items for the window.

How customers book

Tapping a session or ticket shows the available times for today (or a chosen date), and tapping a time lists the product's options — Adult, Child, Weekend rate and so on — each with its own price and availability and a counter to add how many. If an option has add-ons (like shoe hire), they appear under it once its count goes above 0. Multi-day products pick their option and date range together.

In each app's settings you can also turn on Show a date selection row below the menu bar, letting customers browse availability for any date; when it's off, everything defaults to today.

Where bookings can be sold

Bookings sell anywhere your other products do:

• Counter POS — staff tap the product, pick a slot with the customer, and take payment. See Taking orders.
• Kiosk — customers self-serve a date and time. See Kiosk setup.
• Online — through your QR/online ordering apps. Each app has a Sell bookable products on this app switch in its settings. See Building apps.
• API — for your own website or third-party systems. See /developers.

While a customer checks out, their chosen slot is held for 10 minutes so nobody else can take it. Once paid, the booking is confirmed and the customer receives an email with a booking code and a QR link they can show on arrival.

Next: learn the day-to-day in Managing bookings.