Products & menus
Menus and availability
Organise your menu with categories and tags, schedule when items are sold, and price by time or demand.
A well-organised menu sells better. This article covers the tools under Products for structuring your menu and controlling when — and at what price — items are available.
Categories and tags
Open Products → Categories & tags.
- Categories group your menu — Coffee, Mains, Desserts. Each product belongs to one category, and categories drive the page layout in your kiosk, QR, and POS apps (see App builder). Drag to reorder them.
- Tags are flexible labels you can colour-code and attach to any number of products — "Vegan", "Gluten free", "Spicy", or operational tags used for kitchen routing. Deleting a tag that's in use warns you first, since it's removed from every product.
Availability schedules and time windows
Some items shouldn't be sold all day — breakfast until 11, happy hour 4–6. Open Products → Availability:
- Choose New schedule and name it (e.g. "Breakfast").
- Add one or more time windows: pick the days of the week and a start and end time, like 06:00–11:00. Use Add window for multiple windows in one schedule.
- To wrap past midnight (a late-night menu), set the end time before the start time — e.g. 22:00 → 02:00.
- Save schedule, then link products to it from each product's form.
Products without a schedule simply follow the location's opening hours (Settings → Hours). If you delete a schedule, its products fall back to opening hours too.
Hiding vs disabling unavailable items
When an item is outside its schedule or has been 86'd, you choose how customer menus treat it. Go to Settings → Checkout → Unavailable products:
- Show greyed out with an "Available at…" caption — customers see the item exists and when it returns. Good for menus where browsing matters.
- Hide entirely from the menu — the item disappears until it's available again. Good for short menus or one-off specials.
For day-to-day sellouts, use 86 (mark unavailable) from the row menu on the Products list, and Mark available when it's back — see Products and modifiers.
Price rules: time- and demand-based pricing
Price rules adjust a product's price automatically. They're especially powerful for bookable products — weekend rates, early-bird pricing, surge pricing as a session fills. Open Price rules in the sidebar and choose New rule:
| Rule type | What it does | Example |
|---|---|---|
| Day/time of week | Different price on chosen days and times | +20% on Friday and Saturday nights |
| Days booked ahead | Price by how far in advance the booking is made | −10% when booked 14+ days out |
| Capacity milestone | Price changes once a slot is a chosen percentage full | +15% once 80% full |
| Specific dates | Override for a date range | Public-holiday rate for 25–26 Dec |
Each rule applies one effect: set an exact price, adjust by a fixed amount, or adjust by a percentage. The adjusted price flows through everywhere automatically — POS, kiosk, QR, and online bookings — so staff never need to remember the Friday rate.
For percentage- and code-based money off at checkout (rather than list-price changes), use Discounts instead.