Devices
Customer display screen
Set up a second screen that shows customers their order and receipt, and plays your marketing between sales.
A customer display is a second screen that faces the customer at a POS terminal. As staff ring up an order, the customer sees each item, any discounts, loyalty, and the running total. After payment it shows a thank-you with the order total and a QR code for the receipt, and between sales it plays your marketing loop.
It runs in a second window on the same computer as the POS, on a second monitor turned toward the customer — so it stays in sync instantly, with nothing extra to connect.
Set it up once
- Go to Apps → New app and choose the type Customer display (POS second screen). Give it a name (e.g. "Front counter display").
- On its settings, pick the marketing loop it plays between sales and adjust the timings (how long the receipt stays up, how soon it returns to marketing).
- Turn on Default for this location. Every POS terminal at this location will now use this screen automatically.
- Publish the app (top right). It must be published for terminals to use it.
That's it — you don't need to set anything on each POS terminal.
Open it on a terminal
On the POS, open the More menu (bottom of the side rail) and choose Open customer display. It opens in a new window — drag it to the customer-facing monitor and use the Fullscreen button in the corner.
Overriding a single terminal
If one terminal should use a different screen — or none at all — open that POS app's settings, go to the Customer display tab, and choose Use location default, a specific display, or Off for this terminal.
Tips
- The screen shows "Waiting for the register…" until the POS window is open and connected. Once a sale starts (or the marketing loop kicks in) that message disappears.
- Between sales the screen plays your marketing loop. If you haven't chosen one yet, it shows a simple branded welcome instead — add images or video to the marketing loop on the customer display app's settings.
- Run the customer screen on a second monitor attached to the same POS computer. It mirrors that terminal only.