Documentation

Devices

Customer display screen

Set up a second screen that shows customers their order and receipt, and plays your marketing between sales.

A customer display is a second screen that faces the customer at a POS terminal. As staff ring up an order, the customer sees each item, any discounts, loyalty, and the running total. After payment it shows a thank-you with the order total and a QR code for the receipt, and between sales it plays your marketing loop.

It runs in a second window on the same computer as the POS, on a second monitor turned toward the customer — so it stays in sync instantly, with nothing extra to connect.

Set it up once

  1. Go to Apps → New app and choose the type Customer display (POS second screen). Give it a name (e.g. "Front counter display").
  2. On its settings, pick the marketing loop it plays between sales and adjust the timings (how long the receipt stays up, how soon it returns to marketing).
  3. Turn on Default for this location. Every POS terminal at this location will now use this screen automatically.
  4. Publish the app (top right). It must be published for terminals to use it.

That's it — you don't need to set anything on each POS terminal.

Open it on a terminal

On the POS, open the More menu (bottom of the side rail) and choose Open customer display. It opens in a new window — drag it to the customer-facing monitor and use the Fullscreen button in the corner.

Overriding a single terminal

If one terminal should use a different screen — or none at all — open that POS app's settings, go to the Customer display tab, and choose Use location default, a specific display, or Off for this terminal.

Tips

  • The screen shows "Waiting for the register…" until the POS window is open and connected. Once a sale starts (or the marketing loop kicks in) that message disappears.
  • Between sales the screen plays your marketing loop. If you haven't chosen one yet, it shows a simple branded welcome instead — add images or video to the marketing loop on the customer display app's settings.
  • Run the customer screen on a second monitor attached to the same POS computer. It mirrors that terminal only.